Disney Plus is an on-demand movie and TV show streaming service that quickly became one of the best because of how vast its library of content is. It features titles from Disney, Pixar, Marvel, Star Wars, and National Geographic.

Disney Plus is available for most platforms including Android and iOS. Chromecast also supports the Disney Plus app. However, because of the app’s problematic app release, users have experienced that Disney Plus is not working properly on Chromecast. Even after multiple updates and patches, it is still very likely that you’ll experience similar issues with the Disney Plus app on your Chromecast device.

Disney Plus Chromecast Not Working | Chromecast A Device to Connect

Chromecast is a streaming media adapter, also known as a dongle that connects to your TV’s HDMI port and adds smart functions such as allowing you to stream movies and TV shows from different platforms. It essentially uses an app to connect with your mobile devices or laptop and desktop computer and uses those as a remote to play videos, music, and such.

Chromecast can stream content from several different platforms such as Netflix, Hulu Plus, Disney Plus, Amazon Prime, YouTube, etc. Chromecast has been a very reliable casting device since its release in 2013 and has gotten better with each upgrade. Now with Chromecast Ultra which was released in 2016, it competes with other streaming media devices such as Apple TV and Roku’s Streaming Stick.

How to Fix Disney Plus not working on Chromecast?

As stated before, Disney Plus can sometimes create issues and not work properly on the Chromecast streaming device. Here we will show you what you can do to fix it and make Disney Plus work again:

Check If Your Region is Supported by Disney Plus

The Disney Plus app is supported by many countries now and it’s growing. But there are still some countries that are left out and don’t support Disney Plus yet. Whether you are traveling or living in one of the non-supported countries, you won’t be able to access the Disney Plus app.

There are websites where you can look up whether or not your country is on the list of supported countries. However, you can still use a VPN to access your content from anywhere in the world.

Check if The Disney Plus Servers Are Working Properly

Disney Plus is an online streaming platform that heavily relies on its servers to work properly. Otherwise, it won’t be able to deliver its content to you. So, before you try anything from your end, the first thing you should do is check if the Disney Plus servers are working or not.

You can use third-party software like Downdetector to check the current status of the Disney Plus servers. If the servers are indeed down then frankly, there’s nothing you can do to fix it. The Disney Plus team is probably already working to fix the servers and all you can do is wait for it to get fixed. You can still try the following and see if those fixes the issue.

Watch Another Show on Your Chromecast Device

If the show you were watching suddenly stopped streaming, try watching something else to check if it’s a problem with Disney’s servers or that specific show you were watching before. If the problem is truly with some particular movie or TV show then you will need to contact the Disney team.

Update the Chromecast Device Currently in Use

Device compatibility could also be the reason why Disney Plus is not working on Chromecast. Follow the method below to update your Chromecast device:

1. Connect your Chromecast device to your TV and connect it to the internet.
2. On the casting device, open the Google home app.
3. Select More Options.
4. Select Settings and then click on Reboot.

The Chromecast device will be updated to the latest version while rebooting.

Clear Chromecast Cache

If you’re using an Android TV with a built-in Chromecast feature, clearing up the cache can help fix the issues on the app. Clearing cache also clears up temporary bugs and glitches which might be the reason why Disney Plus is not working on Chromecast. Follow the method below to clear the cache of Chromecast:

1. Turn your Android TV ON and press the Menu button.
2. Go to Apps and select Show System Apps.
3. Locate and open Chromecast built-in from the list of apps.
4. Select the Clear Cache button.

Once cleared, try opening Disney Plus again and see if the problem is solved now.

Check Your Internet Connection

A very simple reason for Disney Plus not working on Chromecast could be that your internet connection is not working properly. Try resetting your Wi-Fi router first to see if that fixes the issue. If not then try contacting your ISP and reset your internet connection.

Re-login to your Chromecast Account

A temporary error could’ve happened in the Disney Plus account data which is causing Disney Plus to not work properly on Chromecast. You can try logging out and logging in again with your Disney Plus account. This will reset the account data and might solve the issue. Here’s a simple method for it:

1. Open the Disney Plus app and click on your Avatar to access your profile.
2.  Click on the Log Out button to log out of your Disney Plus account.
3. Log In again with your credentials and see if the issue is fixed or not.

Reinstall the Disney Plus App

Reinstalling can be annoying but it can be helpful as it will delete the account data and also clear the cache. You can follow the method below to reinstall the app:

1. Go to Settings and select Applications.
2. Select Manage Applications and click on All.
3. Find the Disney Plus app from the list of apps.
4. Select Uninstall.
5. Restart Chromecast.
6. After your device restarts, press the Home button.
7. Navigate to App Categories and search for Disney Plus from the Search bar.
8. Select Disney Plus and click on Install.

Frequently Asked Questions (FAQs)

How do I enable Chromecast on Disney Plus?

To enable Disney Plus on your Chromecast, follow the steps below:

1. Make sure the Chromecast device is connected to your home network and connect it to your TV.
2. On your phone, tablet, or PC, open the Disney Plus app and press the Cast icon in the top-right corner.
3. Select your Chromecast device.

Which devices are compatible with Disney Plus?

Disney Plus is compatible with almost every streaming device. Which means it’s watchable from anything, anywhere. Here’s a list of all the streaming devices that are compatible with Disney Plus:

• Android smartphones and tablets (Android version 5.0 and higher).
• Apple iPhones and iPads.
• Apple AirPlay.
• Apple TV.
• Android TV (Google TV).
• LG Smart TVs (webOS).
• Samsung Smart TVs (Tizen).
• Amazon FireTV.
• Amazon Fire Tablet.
• Google Chromebook.
• Google Chromecast.
• Vizio SmartCast TV.
• Roku’s Streaming Stick.
• Sony PlayStation.
• Xbox.

Conclusion

We hope that the above solutions were able to help you in fixing the issue of Disney Plus not working on Chromecast. But if you’re still facing issues with Chromecast on your Smart TV, as an alternative you could try using the browser on your device to watch Disney Plus.