If a person is using Windows, there is a possibility that they will come into an extremely uncommon situation where they are often unable to shut down the pc or laptop. This can be quite frustrating. When anything like this happens, the screen of the pc will stay stuck. In the situation indicating that it is going to shut down. 

In this issue, the only thing you can do is wait. There’s not much one can do. The fact is that there are various alternative options for this error.

Since you are unsure of what the appropriate response should be, you chose anyone. The typical customer has shown great restraint in waiting. However, in the final, their efforts just go to waste. Others have said that the device has already powered down since it is out of battery charge and cannot be restarted.

In this blog, I will demonstrate the quickest and simple solutions for repairing Windows 10 in case the operating system becomes stuck on shutting down.

How to solve the ‘Windows 10 stuck on shutting down’ Issue

Repairing Windows 10 stuck

Method 1. Update our operating system

Step 1: From your keypad, press the Windows key + I and then click the “Update & Security” option to open the Settings menu.

Step 2: Scan that particular location for any latest updates, also if you find any, proceed to install those when you find them. It is suitable that it might fix specific bugs, both those that have been publicly disclosed and those that have been kept hidden.

Step 3: Once installation is complete, restart your computer. After that, check to see if the device remains stuck here on display showing that it is shutting down.

Method 2: Shut Down all the Background Programs

Step 1: To enter the Windows Task Manager, press the Ctrl+Shift+Esc altogether from your keyboard.

Step 2: Then, exit any programs that are currently active.

Step 3: Finally, close your operating system and log off.

Once you perform a shutdown, It requires a considerable time to stop all of the applications that are running in the background. Whenever you exit all running applications before shutting them down Pc, the shutdown process should go without any problems.

Method 3: Update Inter related drivers 

Step 1. To access Device Manager, input device manager into the search engine and press Enter.

Step 2: Expand the System Devices section by double-clicking the section’s name.

Step 3. Choose Properties by using the context menu after right-clicking on the Intel(R) Management Engine Interface.

Step 4: Navigate to the Driver menu, then hit the Uninstall option, and finally, select the Delete Driver box to complete the process.

Step 5: Simply restarting the computer will cause Windows 10 to auto-reinstall the most recent versions of any drivers that were previously removed.

You can also try the following two solutions to fix the problem of Windows 10 being unable to shut down:

1. In the device manager, you have to uninstall the Intel(R) Mobile Express Chipset SATA ACHI Controller, and afterward reinstall it.

2. Go to the Intel official site to get the most recent version of such Intel RST driver, next proceed to install this.

Method 4: Disable Chrome Running in the background 

There is a possibility that some applications and services, including Chrome and others, will continue to function in the background again after Windows 10 has been shut down, which will result in an issue that prevents the computer from closing normally.

The most effective solution is therefore to stop Chrome from operating in the background:

Step 1. Launch Chrome and, after clicking the menu button, navigate to Settings. Then, click on Show advanced settings.

Step 2. Navigate to the System heading and uncheck the box that is next to Continue running background apps while Chrome Os is stopped.

Step 3. Exit the menu for the configurations.

Method 5: Perform SFC scan

The System File Checker, commonly known as SFC, will perform a scan to look for damaged system files and thereafter try to restore those files. 

Step 1: First, launch Command Prompt with administrative privileges.

Step 2: Then type in the following command.

sfc /scannow

And if you’re still having trouble, you should try powering down your pc and then see if it helps.

Method 6. Manually fix windows update

Step 1: First, to access troubleshooting options, right-click the Start button, and then go to Control Panel and then, go to Troubleshooting.

Step 2. Now, navigate to the System and Security list and click Fix Problems with Windows Update.

Step3. Go to the Troubleshoot list and select the Administrator option.

Step 4. Navigate to the System and Security menu, then choose to Troubleshoot as Administrator. From there, select the option to Run Maintenance Tasks.

In the case that this does not work, proceed to step 5.

Step 5: Inside the Search engine, enter “Reset This PC” and then click the “Enter” button. But if it does not work, proceed with the procedures that are below.

Step 6. To begin, right-click the Start button, and then select Run.

Step 7. Press Enter after typing the msconfig command.

Step 8. Then, go to Services, then click Hide all Microsoft Services, and then de-select it. Only third-party applications, along with an antivirus program, that you may have installed are allowed. Make sure that you don’t disable any of the Intel, NVIDIA, or AMD services.

Step 9. After clicking Apply and OK, hit the Restart button.

Step 10. Finally, turn off the computer.

Method 7: Use the power plan

The power plan can also be adjusted, and the vast majority of Windows 10 customers do this in order to better suit their own requirements. It’s possible that resetting these options to their defaults will fix the issue with the computer becoming stuck on shutting down the window.

Step 1: First, navigate to the Power Options again, and then select the Change plan settings icon.

Step 2: Simply select the option to Change advanced power settings.

Step 3: Now, hit the Apply and afterward the OK button after selecting the Restore plan defaults option.

Method 8: Startup all apps

Some applications and software are set up to run automatically each time you turn on your pc. It’s possible for a startup or shutdown timings to differ from device to device based on the quantity and functionality of installed applications. It’s recommended that you use CCleaner, but you can also use any other reliable tool you like.

Step 1: First, select Startup inside the Tools menu.

Step 2: Then, you can disable the automatic startup of any program by selecting it and then clicking the Disable button. That will speed up the boot process and reduce the probability of your pc being stuck here on shutting down display again.

Method 9: Turn off Fast Startup

If you turn off a fast startup, your computer enters a more advanced hibernate mode state. In the end, turning it off and back on again will take less time. There have been reports of Windows freezing on the “Shutting Down” display while using the fast starting feature.

Step 1: First, access Power Settings in the Control Panel.

Step 2: Second, click the “What the Power Buttons do” option.

Step 3: Click “Change Settings that are Currently Unavailable”.

Step 4: Finally, disable Turn on fast startup by unchecking the corresponding box and clicking the “Save” button.

Method 10: Fix all the faulty system files

Problems with the system files can also be a common reason for a Windows 10 pc being unable to shut down. Windows system files could be corrupted as well as certain necessary system files are missing from your pc. Using a system restore point, you can fix this issue.

Step 1: First, go to the search engine and find the control panel.

Step2: Then, enter the Control panel.

Step 3: Toggle between large and small icons to alter the View.

Step 4: Simply go to the Control Panel and click on the Recovery option.

Step 5: Then, click the Open System Restore button and hit Next.

Step 6: Once you’ve selected the restore that corresponds to the faulty software, driver, or update, you can proceed to the next and hit Finish.

Conclusion:

If you are having this sucking problem shutting down your pc, try out the above methods. You can also go for the force shutdown option if you can’t seem to get past the shutdown window and nothing else appears to help. Keep your finger on the start button for about a few secs till the computer shuts down on its own.