Remote Desktop Connection (RDC), also known simply as Remote Desktop, is a Microsoft technology that allows a local computer to connect and control another PC remotely over the internet or a network. It’s done through a Remote Desktop Service (RDS) or a terminal service that uses the company’s ownership of Remote Desktop Protocol (RDP).

You might have faced the error “The system administrator has restricted the type of logon” while connecting to a windows server. While the issue can be very annoying, it can also be solved quite easily. But first, you should know why the error occurs.

What Causes “The System Administrator Has Restricted the Types of Logon” Error to Occur?

You may not be able to log in when trying to connect to a Windows server via a Remote Desktop. This happens when the user is not a member of the Remote Desktop Users group and the RDP requires Network Level Authentication (NLA).

The Remote Desktop Users group needs to be assigned to be able to access your computer from the network user. Otherwise, this error might occur.

How to Fix the “The System Administrator Has Restricted the Types of Logon” Error?

The solution to this error is quite simple. You’ll only need to modify the user rights assignment or the user’s group membership. And if the error has affected only one user, you’ll only need toad the user to the Remote Desktop Users group. Here’s an easy method for you to follow to fix the error:

1. Type Edit Group Policy in the search bar from your taskbar and open the Group Policy Editor.
2. Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.
3. Find and Right-click on Allow log on through Remote Desktop Services and then select Properties.
4. Review the users listed and add the desired user if needed by clicking on the Add User or Group button.
5. Click OK to apply the settings.

After adding the user, try to connect to the system again and the issue should be resolved now.

Frequently Asked Questions (FAQs)

How do I remote access my computer as an administrator?

You can use the following method to launch an RDP session with admin rights:

1. Open the Run dialog box by pressing the Windows button + R.
2. Type mstsc /admin and click OK.
3. Type the server or computer name and click on Show Options.
4. Enter your username and click on Connect.
5. Now enter the Password and click on OK.

You have now successfully accessed your remote computer with admin rights.

What permissions do Remote Desktop users have?

The Remote Desktop Users group is assigned a few permissions by default. They are Query Information, Logon, and Connect. Some additional permissions such as Set Information, Remote Control, Logoff, Message, Disconnect, etc. can be set as well.

Conclusion

The issue of not being able to log on to the Remote Desktop can be confusing at first but we hope that we were able to help you solve it. Do note that if several users in the group are facing the same issue, you will need to restore access by updating the group policy object instead of only one user to add multiple Remote Desktop Users.